Refund Policy

Last updated: July 3, 2026

Individual Reports ($49)

We offer a full refund within 7 days of purchase if:

• Your report could not be generated due to a data gap for your specific business type and state, or
• You were charged but did not receive your report due to a technical error on our end.

Refunds are not issued if the report was successfully delivered and you simply changed your mind or found the information available elsewhere.

Pro Tier Subscriptions ($299/month)

• You may cancel at any time from your Pro dashboard. Cancellation takes effect at the end of the current billing period.
• We do not issue partial-month refunds for cancelled subscriptions.
• If you were charged in error (e.g., after cancellation), contact us within 14 days for a full refund of the erroneous charge.

How to Request a Refund

Contact us via the Contact page with your order email and a brief description of the issue. We aim to respond within 1 business day and process approved refunds within 5–10 business days depending on your payment method.

Questions

Email us via the Contact page and we'll make it right.